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Troubleshooting Compatibility Guide

FAQ | Common Network Card Questions

  1. Q: How do I install a network card in my desktop PC?

    • A: Power off your PC, open the case, locate an available PCIe slot, insert the network card, secure it with a screw, close the case, and power on the PC. Install the necessary drivers from the manufacturer’s website.
    • For more, see our article on Setting Up Your New Wireless Card.

  2. Q: Can I upgrade my laptop’s wireless card?

    • A: Yes, but it depends on your laptop model. Check if your laptop supports wireless card upgrades and ensure the new card is compatible with your system's specifications (e.g., M.2 or mini-PCIe slot).
    • For more, see our article on Wireless Network Card Compatibility.

  3. Q: What is the difference between WiFi 5 and WiFi 6?

    • A: WiFi 6 (802.11ax) offers faster speeds, lower latency, increased capacity, and improved efficiency compared to WiFi 5 (802.11ac), making it ideal for environments with many connected devices.
    • For more, see our article on Wireless Network Card Compatibility.
  4. Q: How do I know if my network card is compatible with my system?

    • A: Check your system’s specifications for the supported network card interface (e.g., M.2, PCIe, CNVio), processor generation, and operating system compatibility. Refer to the manufacturer’s compatibility guide for detailed information.
  5. Q: What drivers do I need for my network card?

    • A: Download the latest drivers from the network card manufacturer’s website. Ensure you select the correct drivers for your specific model and operating system.
  6. Q: Why is my network card not detected by my system?

    • A: Ensure the network card is properly seated in the slot and the drivers are correctly installed. Check for any BIOS updates for your motherboard, and verify that the card is compatible with your system.
  7. Q: How can I improve my WiFi signal strength?

    • A: Position your router in a central location, away from obstructions. Use high-gain antennas or WiFi extenders, and ensure your network card drivers are up-to-date for optimal performance.
  8. Q: What is CNVio and CNVio2 technology?

    • A: CNVio and CNVio2 are Intel technologies that offload certain wireless functions to the CPU, reducing the complexity of wireless cards. CNVio2 is the latest version and is not backward compatible with CNVio.
  9. Q: Can I use a WiFi 6E card with my current WiFi router?

    • A: Yes, but to take full advantage of WiFi 6E’s 6GHz band, you need a WiFi 6E compatible router. Otherwise, the card will operate on the 2.4GHz and 5GHz bands.
  10. Q: What should I do if my network card is not performing as expected?

    • A: Ensure you have the latest drivers installed, check for interference from other devices, update your router’s firmware, and verify your internet service provider’s speed.
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