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Refunds and Returns

If your new order isn't working out or isn't compatible, don't worry. Our 30-day return policy allows you to request a return within 30 days of receiving your item. Any exceptions will be clearly noted on the individual product page or listing.

To be eligible for a return, your item must be in its original condition, undamaged, unused, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Return Process for Purchases on Different Platforms

For Purchases on Amazon, eBay, Newegg, & Walmart

  • Go to your order page by clicking on the order confirmation email or logging in to the website.
  • Select the relevant order.
  • Submit your return or exchange request.
  • For further instructions, consult the website's help page.
  • For Purchases Directly from HighZer0


    To request a return or receive return instructions, please visit our Returns Portal at

    Normal Hours:
    Monday - Friday: 7:00am - 7:00pm (E.T)
    Saturday, Sunday & US Holidays: CLOSED

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     HighZer0 Electronics & the HighZer0 Power-Up Logo are registered trademarks of HighZer0 Technologies LLC, a Virginia registered Limited Liability Company. HighZer0 Technologies LLC is based in Alexandria, VA and is certified by the US Department of Veterans Affairs as a Veteran Owned, Service-Disabled small business. No US Government endorsement is implied.

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